Privacy Policy

1. Who we are

Parenting Care ("the app") is operated by Axoncore Technologies ("we", "us"). The app helps parents and caregivers build daily routines and developmental activities for their young child. This policy explains what information we collect, why we collect it, and what control you have over it.

If you have questions about this policy or your data, contact us at services-support@axoncore.co.

2. Information we collect

We collect only what the app needs to function. We do not sell personal information, and we do not use your data for advertising or cross-app tracking.

Account information

• Your name and email address.
• A phone number and profile photo, if you choose to add them.
• An account identifier issued by our authentication provider when you sign up, sign in with Google, or sign in with Apple.

Child information you enter

• The child's nickname or first name, date of birth (used to determine age-appropriate content), and gender.
• A profile photo, if you choose to add one.
• Your responses about the child's routines, activity progress, and short reflection questions after an activity.

Activity and usage information

• Which activities you start and complete, and when.
• Your answers to in-app assessments and feedback prompts.
• Routine schedules and reminder preferences you set.

Messages to our in-app assistant

• Questions and messages you send to "Coco", our in-app parenting assistant, and the replies generated for you.
• If you use voice input, your speech is converted to text on your device or by Apple's speech recognition service; we receive and process the resulting text, not an audio recording.

Replies from Coco are generated automatically and are for general guidance only. They are not medical, psychological, or professional advice.

Device permissions

The app asks for a permission only at the moment a feature needs it, and you can decline or later change it in iOS Settings:

Technical and diagnostic information

• Crash reports and error diagnostics, so we can fix problems.
• Performance and reliability telemetry, such as which request failed and how long it took.
• Basic technical details that accompany any internet request, such as app version and device type.

We use this to keep the app working. We do not use it to track you across other companies' apps or websites.

3. How we use information

• To create and secure your account and keep you signed in.
• To select and schedule age-appropriate activities and routines for your child.
• To show your progress, insights, and journey over time.
• To answer questions you ask our in-app assistant.
• To send reminders you have enabled.
• To diagnose crashes, prevent abuse, and improve reliability and content.
• To respond to your support requests.

For users in the European Economic Area and the United Kingdom, we process this information to perform our contract with you (providing the app), on the basis of your consent where consent is requested (such as notifications or device permissions), and for our legitimate interest in keeping the service secure and reliable.

4. Service providers we use

We share information only with providers that process it on our behalf, under contract, and only as needed to run the app. We do not sell personal information to anyone.

We may also disclose information if required by law, to enforce our terms, or to protect the rights and safety of our users.

5. Storage, retention, and international transfers

Your information is stored on servers operated by the providers listed above, which may be located outside your country, including in the United States and India. Where required, we rely on appropriate safeguards such as the European Commission's standard contractual clauses for these transfers.

We keep your account and child information for as long as your account is active. If you delete your account, we delete or irreversibly anonymise the associated personal information, except where we are required to keep records to comply with a legal obligation. Backup copies are removed on our normal backup rotation.

6. Your choices and rights

• Access and correction. You can view and edit your profile and your child's details in the app at any time.
• Deleting a child profile. You can remove a child profile from the app, which removes that child's activity records.
• Deleting your account. You can delete your account and all associated data from within the app, under Profile → Account. Deletion is permanent and cannot be undone. You may also email us at services-support@axoncore.co and we will action your request.
• Notifications and permissions. You can turn reminders off in the app, and change camera, photo, or microphone access at any time in iOS Settings.

Depending on where you live, you may also have the right to a copy of your data, to object to or restrict certain processing, to withdraw consent, and to complain to your local data protection authority. To exercise any of these, email us at the address above; we respond within the period required by applicable law.

We do not sell or share personal information as those terms are defined under California law, and we do not knowingly process the personal information of a child who has independently registered for an account.

7. Security

Access to the app requires authentication, data is transmitted over encrypted connections (HTTPS/TLS), and access to production systems is restricted to authorised personnel. No online service can be guaranteed completely secure, but we work to protect your information and to address issues promptly when they arise.

8. Changes to this policy

We may update this policy as the app evolves. We will update the "last updated" date above, and for significant changes we will notify you in the app.

9. Contact us

Axoncore Technologies
Email: services-support@axoncore.co